47. How To Create Superfans In Your Business (with Brittany Hodak)
On this week's episode of The Elevate Podcast, I'm excited to sit down and speak with Brittany Hodak!
Brittany is an award-winning entrepreneur, author, and customer experience speaker who has delivered keynotes across the globe to organizations including American Express and the United Nations. She has written hundreds of articles for Forbes, Adweek, Success, and other top publications; she has appeared on programs on NBC, CBS, ABC, and CNN; and she has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton.
Today we'll be discussing her new book "Creating Superfans, How To Turn Your Customers Into Lifelong Advocates" and ways you can improve your customer experience to create more superfans for your business.