93. Taking Starbucks’ Strategies & Applying It To Your Salon For More Success & A Better Client Experience (with Melody Justen)

When you think of Starbucks, what do you think of? Mostly likely coffee. But thinking from a business perspective you might think of a large, corporate, successful company with a consistent experience.

Salon owner Melody Justen worked for Starbucks in the past and has implemented many of their systems & strategies into her salon to see success. The emphasis? On the customer and your staff.

You may be surprised on the little details that Melody took note of and implemented into her business. But sometimes it's the little details that make all the difference.

I think it's important to look at large, successful businesses and see what they are doing to build a strong brand and culture.

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